Teleste Situational awareness

Teleste S-AWARE® is designed to be the central point of operating personnel’s decision-making process. Increasing holistic awareness of your surroundings, the platform creates a powerful tool to significantly improve effectivity and responsiveness well beyond traditional video security systems.

System for creating an overview of security and safety situation

  • Presenting information in one common GUI
  • Collecting information from multiple security and safety systems and observations
  • Filtering relevant information from non-relevant information by aggregation
  • Scripting and workflow automation to reduce response times and guide operations
  • Real-time unified situational awareness and communication with all surveillance centers, remote sites and stakeholders
  • Forensics capabilities, including storing and tracking of evidential information
  • Reporting and debriefing tools
  • Advanced protection of personal data

Key benefits

Add awareness and intelligence to manage your operations

With our solution, you can effectively outline the total security and safety situation by controlling large amounts of information from multiple sources within your operating environment and highlighting the most relevant information to be visible from the vast amount of normal information. The solution allows you to ensure that the right information is available to the right people when and where needed, and that the correct action is taken promptly whenever unexpected situations occur.

Simple way to utilise intelligence

Our solution offers several smart features and functionalities for empowering your personnel and operations. You can e.g. guide actions and manage workflow through automated, standardized procedures. Designed for simple and fast deployment, the platform makes it easier than ever to utilise added intelligence and automatic analysis of data.

Better control of events and incidents

Making best decisions requires that you are fully aware of what is going on in each situation. Our solution enables collecting information from various sources for a clear and accurate view on every situation and incident. It makes recognizing events and alarms fast and reliable and allows you to effectively control and manage all that is happening from the same interface.

Store, review and be prepared

In addition to guiding daily operations, you can utilise our system for reporting and training purposes. You can train for both normal repeating and also for rare but critical abnormal events to ensure fast and proper response is available when needed and you can utilize the reporting tools in order to review the stored data and estimate in advance amount of needed resources in your environment in certain times and scenarios. When critical response is required, taking advantage of the data analysis and training environment ensures that your personnel will be ready for accurate decisions and correct actions.

Privacy policy for S-AWARE GuardMobile

General 

This privacy policy (“Privacy Policy) outlines how Teleste Security Solutions Oy and it’s subsidiaries (“Teleste”) and the client who have licensed the S-AWARE software from Teleste (the “Client”) which are offering you the S-AWARE GuardMobile app (the “App”) process your personal data. By using the App, you agree to the collection and use of personal data in accordance with this Privacy Policy.  

Collected data

When you use the App, the following information may be collected: 

  • Login credentials: Your username and password to authenticate with the Client’s identity service. 
  • Real-time location data: The App continuously tracks and transmits your geographical location to the Client’s S-AWARE system. This information is used solely to allow system operators to monitor the real-time positions of security personnel for security reasons in order to improve the safety and security of the users.  

Teleste’s role, legal bases and purposes of processing

The data controller is always the Client, who operates and administrates the S-AWARE system in question. Teleste is processing the data only on behalf of the Client in the role of data processor in case of technical support.

Teleste may process personal data:

  • to authenticate your identity with the Client’s identity service 
  • to provide real-time location tracking to the S-AWARE system, allowing operators to monitor the positions of security personnel for operational and safety purposes. 

The legal bases of processing of personal data:

  • performance of a contract between the Client and Teleste; and
  • on the basis of legitimate interests to purposes described above.

If the Client is using the personal data for any other purposes than what has been described in this Privacy Policy, the Client is solely responsible for such data processing actions, and liable to inform you about those actions separately.

Your rights 

Depending on the applicable law, you may have the right to:

  • review the personal data collected on you;
  • request correction of any inaccurate or incomplete personal data;
  • request that we delete your personal data (“right to be forgotten”);
  • request restriction of the processing of your personal data;
  • object to further processing of your personal data; and
  • request the transfer of your personal data to another controller.

If you wish to exercise any of these rights, please contact the Client. In case you find any Teleste App related security issues, please contact Teleste at dataprotection@teleste.com.

Data Transfers 

Teleste does not disclose your personal data to unauthorized third parties.

To the extent necessary your personal data may be transferred and/or disclosed to Teleste’s subsidiaries as well as to third parties acting on Teleste’s behalf, including also transfers to servers and databases outside the country where you provided your personal data, provided that such countries have adequate data protection level, or provided that Teleste provides appropriate safeguards and that enforceable data subject rights and effective legal remedies for data subjects are available.

Your personal data may be disclosed to public authorities in situations where the applicable local law explicitly demands and allows for Teleste to do so.

Storage of data 

Teleste may store personal data only for the duration necessary for the defined purposes, unless we have an obligation under applicable legislation to retain the data for a longer period. 

Changes to This Privacy Policy 

We will occasionally update this Privacy Policy to reflect changes in our practices or changes in personal data legislation. Please review this Privacy Policy from time to time for any amendments. 

Contacts for data protection matters 

If you have any questions or comments about this Privacy Policy, please contact us dataprotection@teleste.com.

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