Renew the support of your Teleste devices and software licenses by submitting a support renewal order.

After submitting your order, you will receive our invoice by return email. The invoice will be sent to the email address for e-invoicing, provided in the support renewal order form. Please note that when submitting your support renewal order it will be considered as a binding order.

Please note that it takes a minimum of 4 working days to handle support renewal orders and to reactivate expired support.

For up-to-date information about the support status of your Teleste products and support renewal prices, please contact us by email.

support levels

Premium

The following services are included in Teleste´s Premium support

  • Online support
  • Software upgrades & updates
  • Email support
  • Telephone support
  • 24/7 Telephone support
  • Remote diagnostics
  • Repair turn-around time: 7 days

Standard

The following services are included in Teleste´s Standard support

  • Online support
  • Software upgrades & updates
  • Email support
  • Telephone support
  • 24/7 Telephone support
  • Remote diagnostics
  • Repair turn-around time: 14 days

Support Services

Teleste CARE

Teleste CARE is about providing technical support from our team of experts. Find out how we can assist you.