Renew the support of your Teleste devices and software licenses by submitting a support renewal order.
After submitting your order, you will receive our invoice by return email. The invoice will be sent to the email address for e-invoicing, provided in the support renewal order form. Please note that when submitting your support renewal order it will be considered as a binding order.
Please note that it takes a minimum of 4 working days to handle support renewal orders and to reactivate expired support.
For up-to-date information about the support status of your Teleste products and support renewal prices, please contact us by email.
support levels
Premium
The following services are included in Teleste´s Premium support
- Online support
- Software upgrades & updates
- Email support
- Telephone support
- 24/7 Telephone support
- Remote diagnostics
- Repair turn-around time: 7 days
Standard
The following services are included in Teleste´s Standard support
- Online support
- Software upgrades & updates
- Email support
- Telephone support
- 24/7 Telephone support
- Remote diagnostics
- Repair turn-around time: 14 days